When PPE supply became scarce early in the pandemic, our McKesson Medical-Surgical team moved quickly allocate available supplies, such as masks and gloves, to our customers. And in those first days following lockdowns in the U.S., McKesson employees further sprang into action to help our healthcare customers handle the new challenges ahead. After news of this new virus first emerged in late 2019, McKesson employees went to work preparing for potential supply shortages.
When COVID-19 hit our country in March 2020, few knew just how far-reaching its impact would be or how long the pandemic would last. Leading Through the Pandemic’s Early Days Unified behind these values, our employees have braved periods of adversity to be the partner that our customers can count on when they need us most.Īnd that’s especially been true the past 12 months. And, it elevates how we treat and support our customers, our communities and one another every day, through every situation. It impacts the business priorities we establish. It influences the kinds of people we hire. Today, ICARE is foundational to every action and decision we make, both as a company and as the individuals dedicated to fulfilling our company’s mission. But our ICARE values are far more than a shared philosophy – they’re part of our DNA. Two decades ago, McKesson’s leadership team created this core set of values to guide our employees as we set out to be one of the most respected and innovative leaders in healthcare. ICARE stands for Integrity, Customer-First, Accountability, Respect and Excellence. So it’s particularly timely that this year marks the 20th anniversary of McKesson implementing its ICARE values. No matter the number or severity of obstacles standing in our way, addressing the needs of patients everywhere has always remained priority number one. But that’s not how McKesson employees operate. When faced with insurmountable challenges that test even the most resilient among us, it’s easy to put self before others. Other natural disasters have tacked onto the devastation, from last year’s uncontrollable wildfires and record-breaking hurricane season to last month’s winter storms that hindered millions of Americans’ access to critical utilities and care. If ever there’s been a time that epitomizes the latter, it’s now.Īs COVID-19 has severely damaged the health of our communities – both physically and financially – They say true character reveals itself during times of great adversity.
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